CUSTOMER SUPPORT

Help with JobBooks101®.

Find guidance for installation, database connections, reporting, and common setup questions.

HELP TOPICS

Start with the right resource

These support topics provide general guidance; detailed product documentation will be added as it is finalized.

Database connections

JobBooks101® can work with locally or network-hosted application data. Connection settings should match your company's configured environment.

Detailed guide in preparation

Reports & printing

Review the reporting and printing features in the software, including the supporting Crystal Reports runtime.

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COMPATIBILITY

System requirements

JobBooks101® requires Windows 11 (64-bit), compatible 64-bit Microsoft Access database components, Microsoft .NET 10 Desktop Runtime (x64), and SAP Crystal Reports Runtime 13 SP40 (64-bit). The separate ReportRunner component targets .NET Framework 4.8.

View full system requirements →
FREQUENTLY ASKED QUESTIONS

Common questions

Is JobBooks101® a cloud-based application?

No. JobBooks101® is a Windows desktop application designed to use locally or network-hosted data. Cloud document storage is not required for normal operation.

Do I need Microsoft Access installed?

The application uses Microsoft Access database technology. Whether a separate Access Runtime installation is necessary depends on the components already installed. The final installation guide will specify the supported configuration.

Why are some reports not opening?

Reports depend on compatible reporting components and correctly configured report files. Verify that the supported Crystal Reports Runtime is installed and consult the release-specific troubleshooting guide when available.

Can multiple users work with the same company data?

JobBooks101® supports local/network database configurations. Multi-user setup should follow the product's installation and network configuration instructions.

Where can I find updates or installation files?

The Downloads page will provide the approved installation package and instructions when they're ready for public distribution.

What happens if Microsoft .NET 10 Desktop Runtime is not installed?

The JobBooks101® installer does not include this runtime. On first launch, Windows will normally offer a Microsoft download link if it is missing. Install Microsoft .NET 10 Desktop Runtime (x64), then start JobBooks101® again. You can also download it from the official Microsoft website.

CONTACT BOON RESOURCES

Still need assistance?

For setup questions, contact Boon Resources using the details below.

Contact Boon Resources

info@jobbooks101.com
(229) 392-2771

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